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Order Management
Can I cancel my order?
Yes — you can cancel your order depending on how much time has passed since placing it. Please contact our team as soon as possible:. Your order will likely have been processed for dispatch and cannot be cancelled in the same way. You can either:. Ac
Can I change my delivery address?
Once an order has been placed, the delivery address cannot be changed. This is because the address is verified during checkout as part of our payment and security checks. If you notice an issue, contact us as soon as possible:
Can I change or add to my order once placed?
Once an order has been placed, we can’t guarantee that changes can be made, as orders are processed automatically through our system. If you’d like to add items to your order, please contact us as soon as possible and we’ll do our best to help. You c